NWNS GLOBAL PROFESSIONAL SERVICES

NWNS sells Professional Services to telecom, satcom, and sustainable energy businesses of all sizes with challenges in developing - and/or difficult countries. Those are the areas where we believe we can make the real difference. And we’ve been doing this since the late 80s, all through the 90s and 00s, until date. 

For some providers, professional services may be a primary line of business, while for NWNS, professional services are sold as an add-on value driver to our core service offerings such as: 

  • Market Access Assistance (import / license & permission support – the paperwork);
  • Local Service Implementation Support (field services – the bolds and the nuts);
  • Sourcing “last mile” solutions (local loop) – Note: we don’t sell hardware or carrier capacity

NWNS Professional Services are defined broadly, the conditions are flexible, and support can be discussed for limited and longer periods of time. Although cost savings is still an important consideration for using NWNS Professional Services, clients are becoming much more aware of our additional benefits such as value creation, operational flexibility and competitive advantage when considering what services to outsource to us.

All our services are backed-up by highly skilled multilingual resources of which some with 30+ years of experience in the industries. And together with our extended network of local partners and affiliates, NWNS provides presence and capability in over 140 countries.

Unlike an “ordinary” consultant, who may only be responsible for providing advice, NWNS Professional Services can be held responsibility for the end result. This allows our clients to focus on core business concerns while we manage a specific part of their business.

HOW WE (WANT TO) WORK

NWNS is a flat, transparent, reliable and discrete organisation anticipating a long-term relationship with its clients. We maintain global standards and we’ve adapted the Code of Ethics, Code of Conduct and Code of Good Practice. The latter also implies that after mutual consensus, the agreed terms & conditions and expectations are to be set forth in a short, straightforward and crystal-clear consulting agreement or Memorandum of Understanding (MoU).

Unless agreed differently, we always want to work on behalf of the client. But most important, we always work in the best interest of the client: no hidden agendas, no hidden costs.

In order to exceed expectations, we are willing to take time to understand a client’s corporate culture or vertical market as well as
internal staff does. In fact, to the outside world, NWNS would like to act as an extension of the client’s organisation.

OUR CHARGES FOR PROFESSIONAL SERVICES

The opportunity to think through a client’s problem and to impress them with our solutions is often the most rewarding part of the job. However, like everyone else, we would like to be paid for our efforts too. 

NWNS endeavour to offer a competitively but fairly priced, higher level of service based on a personal and flexible approach that is mutually beneficial to all parties involved. Therefore, our charges and fees for professional services can be worked out in several ways including but not limited to:

  • Using an hourly/daily/monthly rate for consulting.
  • Setting consultant fees by the project.
  • Setting consultant fees based on performance.

Even risk sharing, profit sharing constructions can be discussed.

Historically, NWNS Professional Services have been invoiced on a billable-hours basis. More recently, however, we have started implementing a more fixed price or subscription-based pricing model. The reason: our service charges are very much depending on many highly dynamic and different parameters such as required expertise and experience and therefore difficult to capture in static rate cards or time sheets.

Sometimes we prefer – or even insist - on charging by the result instead of charging an hourly rate. After all, if our Principal Consultant does a job in 30 minutes, it’s because he spent 30 years learning how to do that in 30 min. 

At any time, all specific wishes and options can be discussed but a final pricing agreement is only possible if all critical details have been shared with NWNS at the time of request. 

MORE INFORMATION

All together we at NWNS have decades of proven (hands-on) experience of doing business in Africa, the Middle East, Russia and Asia. Our track record is long and impressive. We believe that we have the ability to proactively anticipate client’s issues and come up with solutions before client even realises they have a problem. 

Because of the sensitive nature of our business and customers we keep low profile in the public domain, but we are happy to provide sound referrals upon request.

For more information or a quotation, please send your email to profservices@nwns.org or better and therefore preferred - just fill out the online enquiry form.


EXAMPLES OF NWNS PROFESSIONAL SERVICES

LOCAL SOURCING

Competitive local sourcing of anything, anywhere. Through our extensive global network of affiliates (NWNS Field Support) we can provide a solution almost instantly.

FIELD IMPLEMENTATION SUPPORT

Installation and maintenance of Client’s equipment and services anywhere. Where possible and allowed we use our local support teams. Alternatively, we can fly-in skilled resources.

GENERAL PROJECT and/or PROGRAM MANAGEMENT

General Project and/or Program Management including technical advisory, due diligence, company building, marketing and sales assistance, cost management and risk analysis & management.

MARKET ENTRY ASSISTANCE

NWNS has many years of experience in gaining access to established and emerging markets for technologies new and old. On behalf of client, NWNS devises strategies for overcoming technical, logistical, organisational, regulatory and political barriers in addition to a range of services to enable the efficient rollout of new services or product.

RFP AND BID SUPPORT

Assisting client – from start to finish - in complicated Requests for Proposals (RFPs) and calls for tender including bid evaluation and firm support during follow-up contract negotiation.

FACILITATING or PROVIDING ENGINEERING AND TEST SERVICES

Facilitating or Providing Engineering and Test Services for systems, within the space, electrical power and harsh environment markets. Potential clients should know that NWNS has access to 80 ha of test grounds in Africa (Tanzania) among other locations (Russia, Sweden, Netherlands, India, Philippines and other).

SPACE SEGMENT PROCUREMENT SUPPORT

Space Segment Procurement Support including collecting and analysing space segment offers. Getting the best possible satellite capacity deal on behalf of our client.

REGULATORY SERVICES

Regulatory Services including (VSAT) license attainment, equipment homologation & type approval and equipment importation permissions.

DATA CENTRE AND EQUIPMENT CO-LOCATION SELECTION

NWNS is not a datacenter and does not have such facilities but as a full service, NWNS sources hosting and co-location facilities on behalf of its Customers. Click here for more information.

(SATELLITE) PERFORMANCE MONITORING

NWNS

TURN-KEY PROJECT MANAGEMENT & EXTERNAL CONSULTING

NWNS